Zight + Help Scout Integration

Show, don't tell
in Help Scout.

Capture, annotate, and share visuals to enhance support and streamline customer resolutions.

Free on all Zight plans
Help Scout

Join 5M+ users who rely on Zight to increase their productivity

Real Customers

Why teams reach for Zight + Help Scout every day

Real quotes from Zight case studies

"Leveraging Zight in our GitHub pull requests and during conversations with our Engineering team saves us about 50 minutes every day!"

Josh Wyse
Sr. Software Developer, Cloud Elements

"It's better if they can see a video while showing them how to use our software. It just saves so many steps."

Caty Black
Customer Care Team Lead, Social Tables

"It's always an extra delight when the customer is so impressed that they send you a GIF back or when they call us by name."

Darcy Peters
Customer Advocacy Lead, Buffer

"I love Zight Smart Actions! Documenting bug reports that used to take me 5-10 minutes now only take me 30 seconds."

Heroly Chour
Managing Director & Co-founder, Busable

Customer Story

Why visuals are a game-changer in Help Scout

Help Scout makes customer support personal—but typing long explanations into tickets can slow teams down and confuse customers. By integrating Zight with Help Scout, your team can embed short videos, screenshots, GIFs, and AI-generated summaries into ticket responses, docs, and internal notes—saving time and improving clarity.

Read the case study
35%
faster resolutions
28%
fewer follow-ups
2.2x
clearer communication
Animation of capturing a screenshot with Zight and annotating it

Where it earns its keep

Why integrate Zight with Help Scout?

Improve Support Clarity

Share visual explanations alongside responses for better understanding.

Enhance Customer Satisfaction

Attach annotated visuals to Help Scout conversations for clearer troubleshooting.

Accelerate Resolution Time

Use quick video walkthroughs instead of lengthy text instructions.

See the difference
visuals make

Get Zight for free and power up your Help Scout workflow with visual communication.

Help Scout