Zight Podcasts
Inside the Workflow,
made with Zight
Conversations with CEOs, support leaders, and operators on how they actually get work done — 69 episodes and counting.
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In this episode of Inside the Workflow, I'm thrilled to welcome Jay Nathan, the CEO of Balboa Solutions. Notably, he has…
In this episode of Inside the Workflow, I'm thrilled to welcome Matt Bond, the Director of Customer Support at Algolia. He…
In this episode of Inside the Workflow, I'm thrilled to welcome Fernando Duarte, the Director of Customer Success. Not only has…
In this episode of Inside the Workflow, Scott welcomes Nick Francis, Co-founder and CEO of Help Scout, for a deep, thoughtful…
In this episode, we sit down with Nicholas Thompson, CEO of The Atlantic and former Editor-in-Chief of Wired, to explore his path…
In this episode, we sit down with Dan O’Leary, Sr. Director of Strategic Partnerships at Box, to explore his journey from…
In this episode, we sit down with Gil Lara, Chief Creative Officer and co-founder at Sprout Social, to discuss his nearly 15-year…
In this episode, we sit down with Philippe Mesritz, a Fractional Chief Customer Officer and former General Manager at Community…
In this episode of Inside the Workflow, we sit down with Ashley Smith, GP and Founder of Vermillion Cliffs Ventures. We explore…
In this episode, we’re excited to welcome Todd Baylis, Chief Customer Officer at Bloomerang, to discuss his journey as an…
In this episode of Inside the Workflow, we sit down with Dave Blake, Founder & CEO of ClientSuccess, a leading platform that…
In this episode, we’re excited to sit down with Melissa Rosenthal, Co-Founder at Outlever, to explore her journey through media,…
In this episode, we’re thrilled to speak with Arturo Suarez Martin, Senior Director of Customer Success and General Manager at…
In this episode, Laura Bedoya, Senior Technical Support Manager at Vitally.io, shares her journey of building the company’s…
In this episode, Maranda Dziekonski, VP of Customer Success at ID.me, shares her 20+ years of experience in customer success and…
In this episode of Inside the Workflow, we sit down with Luke Ferrel, Global Head of Customer Success at Deel. With a career that…
In this episode, Aaron Woods, Director of Strategic Post Sales with experience at LaunchDarkly, Catalyst Software, Datadog, and…
In this episode, Ben Rosenberg, Senior Director of Customer Support, Enablement, and Community at ChurnZero, shares his journey…
In this episode, Colin Nederkoorn, CEO and co-founder of Customer.io, takes us on a journey through his unconventional path from…
In this inspiring episode of Inside the Workflow, Joe Martin sits down with Hadi Partovi, the visionary founder of Code.org. They…
In this episode, we sit down with Romain Rothier, Principal Platform Architect at Zendesk, to explore his decade-long journey…
In this episode, Scott Smith hosts Akhil Agrawal, who brings over 20 years of experience in data analytics, business…
In this episode, we sit down with Mike Pell, the visionary inventor behind PDF and Acrobat at Adobe, who has over 20 patents to…
Get ready for an engaging episode featuring Sachin Lad, the dynamic Chief Technology Officer at Zight. Sachin’s career spans over…
Get ready for an insightful episode featuring Thomas Bouldin, the visionary Staff Tech Lead at Google and Firebase.
Get ready for an insightful episode featuring Talin Wadsworth, the visionary Principal Designer at Adobe. and played a pivotal…
Get ready for an inspiring episode featuring Derek Andersen, the dynamic co-founder and CEO of Bevy, a platform transforming…
Get ready for a thought-provoking episode featuring Erika Anderson, the visionary Chief Customer Officer at StoryTell.ai. From…
Get ready for an insightful episode featuring David Faugno, the dynamic President and COO of 1Password, a leader in the digital…
Get ready for an enlightening episode featuring Mokshith Voodarla, the innovative co-founder and CEO of Sieve, a leader in…
Get ready for an inspiring episode featuring Nick Mehta, the dynamic CEO of Gainsight and a global authority in customer success.…
In this episode of Inside The Workflow, Joe Martin from Zight sits down with Chris Koehler, the new CMO at Twilio, to discuss his…
Description: In this episode of Inside the Workflow, host Joe Martin sits down with Aubrey Cattell, VP of Product at Adobe, for…
Welcome to another episode of "Inside the Workflow," where we delve into the work habits and insights of top executives. Today,…
Join us on "Inside the Workflow" as we sit down with Cody Gilland, a sales expert and leader at Zight, to explore the art of…
In this episode of "Inside the Workflow," join this weeks host Joe Martin, Head of Marketing at Zight, and special guest Seraphin…
How do you balance agility with a customer-centric approach? In this episode, we sit down with Chloe [Last Name], an experienced…
In this episode, host Ryan O’Hara sits down with Scott Smith, CEO of CloudApp, to talk about the ups and downs of remote work.…
In this episode, we sit down with Wayne McCulloch, Head of Customer Success at Google Cloud, to discuss *customer success, the…
In this episode, Joe sits down with Brad Rencher, CEO of BambooHR, to discuss the evolving employee experience, the role of…
In this episode, Joe sits down with Kat Kennedy, Chief Experience Officer at Degreed, to explore the evolving landscape of…
In this episode, Joe sits down with Scott Morris, VP of Integrated Marketing at Zendesk, to explore the evolving role of…
In this episode, Joe welcomes Kyle York, the dynamic founder and CEO of York IE, to discuss his journey from early SaaS ventures…
In this episode, we chat with Caro Griffin, VP of Operations at Tech Ladies, about what it takes to build a modern, inclusive…
In this episode, we sit down with Ryan Steinberg, the Head of Global Customer Support Operations at Intercom. He dives into the…
In this episode, we welcome Aubrey Cattell, VP of Product at Adobe and a key force behind Adobe Spark’s evolution. Aubrey dives…
In this episode, Joe talks with Eric Kostelnik, the CEO of Postal.io, a company at the forefront of combining offline and online…
In this episode, we welcome David Hunt, Head of Customer Support at HubSpot. David shares his journey from starting as a temp to…
In this episode, we’re joined by Gainsight CEO Nick Mehta, who takes us through the evolution of Customer Success (CS) and why…
In this special episode, we shake things up with a webinar-style format featuring two incredible guests: Dion Nicholas, CEO and…
In this episode, we sit down with Chris Kohler, CMO of Box and former Adobe colleague, to discuss how the modern workplace is…
In this episode, Joe sits down with Karen Budell, VP of Brand at SurveyMonkey, to discuss her career journey and insights into…
In this episode, we dive deep into the remote work playbook of GitLab with Emilie Schario, Internal Strategy Consultant. From…
In this episode, we sit down with Ram, SVP and Managing Director at SAP.iO, SAP’s strategic business unit focused on accelerating…
In today’s episode, we speak with Tom Huebel, the co-founder and CEO of Command E. Tom and his team are on a mission to make…
Luke shares his journey from market research to leading CX at Qualtrics, his insights on moving beyond traditional metrics, and…
Daniel shares his insights on the future of the modern workplace, video communication, and the new leadership skills that are…
In this episode, Joe is joined by Luke, VP of Marketing at Avalanche Media, to explore what it takes to create a standout…
In today’s episode, we welcome Anya Yama Razzak Otto, a cognitive psychologist who specializes in researching how people interact…
In this episode, we’re joined by Joey, the NFL’s Manager of Club Content Strategy, to discuss how to build an unforgettable fan…
In this episode, we are joined by Ryan Bonnici, the CMO at G2, for an insightful discussion about navigating marketing during…
In this episode, we welcome Aiden, founder of Fellow App, to discuss how companies can improve employee retention and…
Join us for an inspiring conversation with John Knightley, the CMO of BlueJeans Network, as we discuss the evolution of the…
In this episode, we welcome Vanessa, VP of Marketing at iHeartMedia, to talk about the dynamic world of traditional media and its…
In this episode, we chat with Nicole Warschauer, a marketing and community expert with a wealth of experience from top companies…
In this episode, Jay sits down with Nico Prins, a seasoned SEO consultant who works with Fortune 500 companies to optimize…
In this episode, we sit down with Chris Herd, Founder of Firstbase, to discuss the future of the workplace and why remote-first…
What makes a truly great customer experience? In this episode, we dive into that question with Robert Chatwani, Chief Marketing…
In this episode of Future of Work & Customer Experience, host Joe welcomes longtime Twitter friend and marketing expert, Sarah…
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