Collect screenshots for faster troubleshooting
Request error messages, account settings, or unexpected behavior to understand what is happening and resolve it faster.
Request Image
Request Images and See the Full Picture
Ask customers or teammates to upload screenshots directly through a secure link so your team can review issues faster.
Trusted by 5m+ people who would rather show than tell
What is Zight Request Image?
Request Image lets you send a secure link that anyone can use to upload screenshots from their browser. The image comes back attached to the original request in Zight, instead of getting buried in email or Slack.
Why Request Image?
See the exact screen state, not another description.
Screenshots communicate what words often cannot. From error messages to UI bugs, seeing the exact screen state removes guesswork and speeds up resolution.
Ways to use it
Ways to Use Request Image
Gather visual proof of UI issues
Collect layout bugs, broken elements, or inconsistent states to help reproduce and prioritize fixes.
Request images for customer stories
Collect customer photos to feature alongside quotes in marketing materials, landing pages, or social posts.
Structured context
Why Request Image Beats Email and Slack
Email & Slack
- Screenshots get buried in threads
- Attachments get separated from context
- No consistent format or guidance
- Follow-ups are common
Request Image
- Every image stays tied to its request
- Tell recipients exactly what to capture
- Review everything in one place
- Move from screenshot to next step faster
How Request Image works
One clear request. Four simple steps.
Create a Request Image link
Choose Images as the request type and customize the title and message.
Share the link
Copy the request link and send it to a customer, teammate, or external user.
They upload their screenshot
Recipients respond directly in their browser. No account required.
Review the submission
The image is automatically stored in your Zight workspace under the original request.
Built for real workflows
Visual proof where your team already works.
Customer Support
Collect screenshots of error messages, account settings, or unexpected behavior to move tickets forward.
Product and Engineering
Gather proof of UI bugs and beta feedback so teams can reproduce and prioritize fixes with confidence.
IT Teams
Request screenshots of alerts, security settings, or device configurations without scheduling live sessions.
FAQ
Frequently Asked Questions
No. Anyone can upload a screenshot directly from their browser without creating an account.
Request Image supports PNG, JPG, GIF, and WebP files.
Images are securely stored in your Zight dashboard under the original request link.
Yes. Specify exactly what image you need and include preferred file formats such as JPG or PNG.
Email attachments get buried and disconnected from context. Request Image keeps submissions structured and easy to track.
Yes. Recipients can upload images from mobile or desktop browsers without installing anything.